Shipping

Can I Change Or Cancel an Order?

Unfortunately, once an order is submitted it is immediately transmitted to an automated processing system. This provides the fastest method for receiving your order. As such, order cancellations and modifications are not possible, even if the order has not been marked as shipped. We manage multiple brands with a small staff and appreciate your understanding.

We offer an easy returns process if you'd like to send your item back once you receive it. Unfortunately, we do not offer exchanges, but will be happy to get you a refund or gift card to replace your order.  

How Long Will It Take to Ship My Order?

Our warehouse will process and ship orders Monday through Friday. Normally, your order should be shipped within 1-2 business days. Please note that all orders will ship the following business day from completing your payment. This means if you’ve placed your order on Friday, you will not receive tracking information until Monday. We apologize in advance but this goes for expedited orders as well.

Please note the estimated arrival given is just an estimation based on your location. Certain circumstances may cause delays that are beyond our control. If you need your order delivered by a specific date, we recommend using an expedited shipping option. You will receive an email with a tracking number that has a more accurate delivery date within 72 hours. Please note orders placed over the holidays can take longer to process. 

Expedited shipping begins when the order leaves, not when it is accepted into our system. Please note that ALL orders will ship the following business day from when payment is made. 

How Do I Track My Order?

You will receive an order confirmation through email upon submitting your order. Once your order is processed and packed, our system will email you.